Responsible Gaming

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Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Casino games are provided for entertainment, and the outcome of each game is determined by chance or by the rules of that game. Previous results do not predict future results. A win does not make another win more likely, and a loss does not mean that a win is due. No strategy can guarantee a particular result or remove the risk of losing money.

Before you start playing, decide how much money and time you are comfortable spending. Treat this amount as the cost of entertainment, in the same way you might budget for a meal, a film or another leisure activity. Once your budget has been used, stop playing. Do not deposit more money simply because you have lost, and do not continue beyond your planned limit because you are winning.

• Only gamble with disposable income, never with money needed for rent, bills, food, education or other essentials.
• Set a spending limit and a time limit before you begin.
• Keep track of deposits, bets and withdrawals rather than relying on memory.
• Take regular breaks and avoid gambling when you are tired, upset, stressed or under the influence of alcohol or other substances.
• Do not chase losses or increase your bets in an attempt to recover money.
• Never borrow money, use credit intended for essential expenses or sell belongings to fund gambling.
• Remember that gambling is not a reliable source of income and cannot solve financial problems.
• Do not gamble if you are under the legal gambling age or if gambling is unsuitable for your circumstances.

It may help to tell someone you trust about your gambling budget. A partner, friend or family member can provide perspective and help you stay accountable. Keeping gambling separate from everyday finances can make it easier to see how much you are spending. Consider reviewing your account activity regularly so that your decisions are based on accurate information.

Avoid gambling as a response to boredom, loneliness, stress, anger or sadness. A game may provide a temporary distraction, but it is not a reliable way to manage difficult emotions. Consider other activities, speak with someone you trust or seek professional support when personal concerns are affecting your wellbeing.

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Tools to help you stay in control

Responsible gambling tools are designed to help you manage your activity. Depending on the options available through your account, you may be able to set or request limits for deposits, wagering, losses, session time or account access. These controls are most useful when set before gambling becomes difficult to manage.

Set personal limits

Choose limits that reflect your income, regular expenses, savings goals and other financial commitments. A limit should be an upper boundary, not a target to reach. If a limit feels too high, reduce it to an amount you can comfortably afford to lose. Review your limits when your financial or personal circumstances change.

Take a break

If gambling no longer feels enjoyable, you are thinking about it frequently or you find it hard to stop, take a break. A temporary account restriction or break can give you time to review your habits and consider what support may be useful. During a break, do not attempt to gamble through another account, another person’s account or another platform.

Consider self-exclusion

Self-exclusion is a stronger measure for people who want to stop gambling for a specified period or longer. If you request self-exclusion, follow the process provided and do not try to avoid the restriction. You may also consider whether self-exclusion from other gambling services would support your goals.

If you would like to use a limit, break or self-exclusion option, review the responsible gambling controls available through your account or contact the service through its official support channel. Do not rely on a tool as the only safeguard if you are already experiencing harm. Additional support from a qualified service may be appropriate.

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Recognising signs of gambling harm

Gambling harm can affect finances, relationships, work, study, physical health and emotional wellbeing. It can develop gradually, and you do not need to wait for a serious problem before seeking help. Asking for support early is a practical and responsible step.

You may wish to review your gambling if you notice that you:

• Spend more time or money gambling than you intended.
• Think about gambling often or feel restless when you cannot gamble.
• Increase the amount you bet to achieve the same excitement.
• Try to win back losses by continuing to gamble.
• Hide, minimise or misrepresent your gambling to family, friends or colleagues.
• Borrow money, miss payments or use essential funds for gambling.
• Feel guilt, anxiety, irritability, low mood or stress because of gambling.
• Argue with people close to you about gambling or withdraw from normal activities.
• Neglect work, study, health, family responsibilities or other interests.
• Attempt to stop or cut back but find that you cannot do so.
• Gamble to escape personal problems or to improve your mood.
• Feel that gambling is becoming a priority over important responsibilities.

If any of these signs sound familiar, stop and consider taking a break or requesting self-exclusion. Review your recent gambling activity and financial position without judgement. Speak openly with someone you trust and seek advice from a qualified gambling counsellor or an appropriate support service in Australia.

If gambling has caused urgent financial, emotional or personal distress, seek immediate help from an appropriate professional service. If you or someone else is in immediate danger, contact emergency services. Support is available, and seeking help is not a sign of failure.

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Our approach and your responsibilities

Red Stag Casino aims to provide information and account features that support safer gambling. We may provide reminders, notices or other responsible gambling information where appropriate. We may also review account activity when necessary to identify patterns that could indicate risk or harm. Any steps taken will be handled in accordance with applicable requirements and the information available to us.

Responsible gambling is a shared responsibility. We cannot remove every risk associated with gambling, guarantee that you will stop at a particular point or recover losses. You are responsible for reading the applicable terms, using available controls honestly and providing accurate information where requested.

You must not allow another person to use your account, and you should keep your login details secure. If someone else may access your device or account, update your security settings and contact the service through its official support channel. Parents and guardians should take reasonable steps to prevent minors from accessing gambling services, including using device controls and keeping payment information secure.

A practical safer gambling plan

1. Decide whether gambling fits your budget and personal circumstances.
2. Set a clear money and time limit before playing.
3. Use available account controls and review your activity regularly.
4. Stop when your limit is reached, regardless of whether you are winning or losing.
5. Take regular breaks and do not gamble when affected by alcohol or strong emotions.
6. Never chase losses, borrow money or use essential funds to continue playing.
7. Take a break or use self-exclusion if gambling is becoming difficult to control.
8. Talk to a trusted person or professional support service whenever you have concerns.

This page provides general information and is not financial, legal or medical advice. Gambling laws, support options and account features may change. Please review the current information available through your account and the applicable terms. If you are unsure whether gambling is suitable for you, consider obtaining independent advice before playing.